FAQ
Your questions, answered honestly.
Deciding to travel for dental treatment raises fair questions about safety, cost, the trip and what happens afterwards. Here are straight answers to the ones we hear most.
Safety & quality
Is dental treatment abroad actually safe?
Yes, when it is done at the right clinic. Romania is an EU member state, and its dentists are EU-regulated and trained to European standards. Our partner clinic has 20+ years’ experience and over 15,000 patients treated, with modern equipment that includes CBCT 3D imaging and a 3Shape digital scanner. We work with this one clinic and no other, because it is the one that meets that standard.
Are the dentists properly qualified?
Yes. The clinic’s 8 dentists are EU-regulated professionals, and between them they cover the major specialties under one roof: implantology, oral surgery, endodontics, prosthetics and more. Your treatment plan tells you which specialists are looking after you.
Will it hurt? Can I be sedated?
Modern dentistry is far more comfortable than many people fear. The clinic plans carefully, using CBCT 3D imaging and a surgical microscope for root canal work, to keep treatment as gentle as it can be. You will talk through comfort and pain-management options at your consultation, so you know what to expect before anything begins.
What materials are used, and are they guaranteed?
The clinic uses trusted materials such as Katana zirconia for crowns, all designed and made in its own in-house CAD/CAM lab. The work is guaranteed in writing: 10 years on dental implants; 3 to 5 years on crowns and bridges depending on the framework, with 5 years for Nobel Procera zirconia; 3 to 5 years on fixed full-arch bridges, composite or zirconia; 2 years on implant retention bars; and 1 year on removable dentures, fillings, inlays and onlays. Your plan sets out exactly what is being used, and the guarantee on each item, before any work starts.
Why isn’t the clinic’s name shown on the website?
Because we match each patient to the right care after reviewing their individual case, which makes this a personalised service rather than an off-the-shelf listing. Once we have looked at your situation you receive the full clinic dossier, and the clinic’s name and details are shared openly with you at your free consultation, before you commit to anything. Nothing about the clinic is kept from you as a patient. The name simply comes at the point it becomes relevant to your care.
Cost & payment
Is it really cheaper, and why?
It genuinely is, typically 50 to 70% less than UK private prices. An implant starts from around €670 (£570), against roughly £2,400 in the UK; a zirconia crown from around €340 (£290), against roughly £800. The saving comes from lower running costs in Romania (staff, premises and lab overheads), not from cheaper materials or shortcuts. The kit is the same and the materials are the same. Only the cost base behind them is different.
How do I pay, and when?
There is no payment to us until you have seen and accepted your treatment plan. The free plan comes first, with no obligation. That plan confirms the payment details for your treatment, so you know the full cost, and how it is paid, before you decide anything. When you are ready, we will walk you through the options.
Your trip
How many trips will I need, and how long will I be there?
It depends on your treatment, and we will tell you honestly in your plan before you commit. Many treatments are finished across one or two trips. Bucharest is only around 3 hours’ direct flight away, so a second visit, where it is needed, is straightforward to arrange.
Will there be a language barrier?
No. English is spoken at the clinic, and you will have an English-speaking care coordinator and translator with you at your appointments. Everything is explained in plain English: your options, what you are consenting to, and your aftercare instructions.
How does the travel work, and what does it cost?
Bucharest is around 3 hours’ direct flight from London, Manchester and Birmingham, with regular flights from Wizz Air, Ryanair and British Airways. Once you approve your plan, we guide you on the best flights and help arrange your hotel, airport pick-up and translator. Flights and accommodation are your own costs, though we help you keep them sensible, and Bucharest is an affordable city to visit.
What X-rays or records do I need to send?
To start, just a few photos of your teeth and any recent X-rays you already have. That is enough for an indicative quote. If a detailed 3D scan is needed for planning, the clinic does that on site using CBCT imaging, and your final plan is confirmed after the scan.
What if I need to change or cancel my trip?
Life gets in the way sometimes, whether that is illness, work or something you did not see coming. We keep things flexible. Because your plan comes first and there is no payment to us until you accept it, changing your timing before you commit is simple. If you need to rearrange travel after booking, tell us early and we will help you work through the options with the clinic and travel providers.
Aftercare & your data
What if something goes wrong once I’m back home?
You are not left to sort it out alone from 1,500 miles away. Your written guarantee comes with your treatment plan: 10 years on implants, and up to 5 years on crowns, bridges and full-arch work depending on the material, with the specific term for each item set down in writing before any work starts. If something then feels off, you have a single UK point of contact, so you tell us rather than a call centre abroad. We take it from there, dealing with the clinic on your behalf, and with your own local dentist too if you would rather they took a look first. Where remedial work is needed, the clinic carries it out under the terms of that written guarantee.
What does aftercare involve?
Before you fly home you will get clear written aftercare instructions and know exactly who to contact. Back in the UK, we stay reachable by phone, email and WhatsApp for any questions while you recover, and your treatment is fully documented so your own dentist can handle routine check-ups.
What happens to my personal data?
We handle your information in line with UK GDPR. We use it only to prepare your quote, plan and trip, we keep it securely, and we never sell it. You can ask us what we hold, and ask us to delete it, at any time. The photos and records you share are seen only by our team and the clinic’s dentists, and only for your treatment.
Still have a question?
If your question isn't answered here, ask us directly. There's no obligation, and no question is too small. We'll come back to you honestly, usually within 48 hours.